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Employers Help

Employers Help

If you do not have login details, please contact the colleague who acts as your main Greater Manchester

Altair Users

We have provided help with the subjects most asked about by our Altair users.

Details of members' addresses and hours can be updated through your i-Connect submission, but you can update them between submissions on Altair if needed. Please ensure they are then also updated on your next i-Connect submission.

Address changes and service breaks can also be sent via the P5s spreadsheet.

  • Update a Member's Address

    How to find a member record and update address details.

  • Update a Member Hours

    Steps to record changes to hours or part-time status. 

  • Cohabiting Partner Nominations

    How to check and identify declared partner nominations. 

  • Annual Benefit Statements

    Requesting a new or corrected annual benefit statement.

Authorisation & the employers' website

You must have at least one officer authorised to deal with pension administration. Learn More

  • Take overall responsibility for contact with GMPF on a day to day basis.

  • Ensure all queries to your organisation are dealt with quickly or escalated where necessary.

  • Keep the list of other authorised contacts up to date.

  • Have a good understanding of the Pensions Administration Strategy (PAS) and the LGPS regulations.

  • Be the employer administrator (superuser) for the employers' area of the website; create and managing additional users.

Contribution Rates

Employers and members pay contributions towards the cost of providing pension benefits payable under the Local Government Pension Scheme (LGPS).

  • Employer contribution rates

    Employer contributions are paid based on members' pensionable pay, including any assumed pensionable pay.

  • Member contribution rates

    Each year, you must apply the correct contribution rate for each of your members based on the latest contribution table.

Update Employer Contact Details

Submit and confirm your organisation's current employer contact information securely.

Other Links

  • Pensions Administration Strategy

    The aim is to make sure both the administering authority and our employers are fully aware of their responsibilities under the LGPS regulations, and to identify acceptable levels of performance.

  • General Data Protection Regulation (GDPR)

    GMPF determines the purposes for and the manner in which personal data is to be processed means that we are considered to be a data controller under GDPR.

  • Encrypting Documents

    There are many ways to encrypt documents, however not all are secure, and we only support AES-256 encryption on zip files, with WinZip and 7-Zip.

Events for Employers

View All
  • Pension surgery — Ashton

    Drop-in pensions surgery for active and deferred members at Ashton Old Library.

    Ashton Old Library

    Read more
  • Employer roundtable: cost management

    A two-hour roundtable for scheme employers on managing LGPS costs and the 2025 valuation cycle.

    GMPF Offices, Droylsden

    Read more

Still Need Help?

If you need further support, please contact us.