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You said, so we did

Employers

You said, so we did

You said, so we did

Your feedback has helped us to make improvements. Here are some of the things you've said together with the changes we've made. 

  • You said...

    Can we see a governance report that shows how GMPF is performing?

    So we...

    Produced a governance reportto assure employers that our governance arrangements are robust and effective, and that proper oversight and accountability is in place. The report highlights how well we’re serving our members and contains key information about our performance. The governance report will be reviewed and updated regularly.

  • You said...

    Can we receive performance statistics on a quarterly basis?

    So we...

    Now send 49 quarterly performance reports which include 92 employers, covering areas such as outstanding tasks, members registered to My Pension, members with an expression of wish recorded, iConnect submissions, payments, new starter and leaver notifications and retirements. 

  • You said...

    Can we access support to help strengthen our performance? 

    So we...

    Arranged focus groups to discuss the Year in Review reports, giving employers the opportunity to share ideas with one another. Quarterly meetings, which were previously held with only a small number of employers, have now been expanded and are available to any employer who needs them. We have also delivered additional training sessions on assumed pensionable pay and the iConnect year end, as these were areas where some employers requested further support. 

  • You said...

    Is it possible to receive a yearly summary of our performance? 

    So we...

    Include performance information such as retirement submissions, iConnect submissions, and contribution payments in the Year in Review report. These reports are not issued to all employers, but we are continuing to increase the number who receive them. Distribution has grown from 30 employers in 2023 to 185 employers in 2025.