Please only use this form for queries about your My Pension online account. If you have a query about something other than My Pension, please visit the Contact Us page where you can choose from a selection of online forms.

Have you read our 'Help with My Pension' page? This page has useful information and tips which could help you.

My Pension is closed for maintenance every night from 10:30pm to 02:30am BST.

We aim to respond to your query as soon as we can, however, please allow up to 20 working days to receive a response. If your enquiry is urgent, please call our Customer Services team on 0161 301 7000.